What’s Your Problem?

Business growth can only occur once you acknowledge a problem. And a problem can only be solved once it’s absolutely and precisely defined. For it to be worth your time, it needs to be the right problem.

If you can’t specifically define your problem then you can’t define what success looks like and, until you can do both, you will struggle to move your business forward. In practice, this looks like expensive programs, overhauls, restructuring, traditional consulting reports, and wasted resources that don’t seem to gain the improvements you wanted to see. That happens because you bring a problem to the consultants, and they set out to answer it. But was it the right problem? 

People, Processes, and Plans

Problems and successes both result from root causes. It is these root causes that we must identify and adjust. It doesn’t matter what your business is, what industry it’s in, or how unique it is—all root causes fit into some combination of three categories: People, Processes, and Plans. 

Do You Have the Right Solutions?  

The Five-Wise system produces laser-focused root-cause definition to allow you to ensure targeted, specific, and effective solutions. 

Attempting to monitor process efficiency using KPIs can often lead us to believe everything is working as it should. But what if those KPIs are set in pursuit of the wrong goals? Five Wise helps you determine the difference between symptoms (good or bad) and root causes. The Five-Wise process is to intelligently, strategically, and iteratively ask the right questions to dive into the layers of the problem until an irreducible point is reached. These are tough, well-thought-out questions that generate honest answers. The identified root-cause, falling into the categories of People, Processes, and Plans, will be what you actually need to solve for.

The Five-Whys system is inexpensive. It doesn’t take a building full of consultants to produce, because it’s based on a deep and simple principle: question everything in a deliberate, measurable way until we, together with your team, arrive at irreducible truths. From there, your team will be able, with or without us, to work back to straight line imperatives that will affect the change your business actually needs.

That’s our deal. We are experts in problem-solving and root cause processes, and we don’t think it should cost a fortune (though it could make you one).

Book a time on our calendar and by the end of your first (free!) session, we’ll know if we’re a good fit. No risk, no petty sales attempts, no nonsense.

Let’s hear your problem and get to work!